In a testament to Apple’s focus on customer service, however, the company made things right in a big way for some customers. This meant that anyone who visited an Apple Store looking to get a battery replaced was out of luck. Those fortunate circumstances are now over, and it’s back to business as usual.Īccording to MacRumors, Apple had a brief problem getting its hands on the integrated battery assembly for mid-2012 and early-2013 15-inch Retina MacBook Pro models. For a short time, however, some lucky Apple users with 2012 or 2013 MacBook Pros benefited from the company’s supply constraints by receiving a brand-new machine as a replacement.
Most often, issues with the supply of components work against the typical computer user, particularly when it involves an older machine.
